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Environmental & Social Sustainability Report

People, Planet, Profit

Environmental and social sustainability mission statement

ACLEDA Bank is committed to achieving strong, sustainable financial returns while respecting the environment and community within which we live. We subscribe to the concept of triple bottom line ('people, planet, profit') reporting and are constantly developing indicators for measuring and reporting on our performance and impacts on the society and the environment and to implement a reporting structure based on the guidelines of the Global Reporting Initiative.

The key elements of ACLEDA Bank's ESS mission are:

  1. To provide a framework of guidelines within which ACLEDA Bank can operate in a sustainable manner so that our impact on the environment, society and the community in which we operate is managed in a responsible way.
  2. To continue to introduce energy efficient systems into our buildings and to manage sensibly our energy usage wherever we operate.
  3. To honor the society in which we live and actively work to promote an inclusive culture, embracing not just shareholders and staff, customers, and business partners but respect for the individual within our community.
  4. To recognize that supporting the community is not just morally sound but good business as well - our 'good health' and prosperity are naturally interdependent.

Environment

ACLEDA Bank fully subscribes to international conventions which prohibit the provision of credit to, or otherwise support any activities which might harm the environment, be morally repugnant or jeopardize human rights. In particular the bank has in place policies which forbid involvement with exploitative forms of forced or child labor, trade in weapons and munitions, gambling, casinos, brothels, regulated wildlife or wildlife products and production or trade in radioactive materials or significant volumes of hazardous chemicals.

Environmental Performance Indicators

In order to establish baselines for the measurement of our efforts to reduce our environmental impact, we have introduced a tracking system for resource usage. The results are given under their respective headings below and will be used to benchmark our future performance.

Paper usage

In 2024, Paper usage increased by 9.21% to compared with 2023 because the customer of ACLEDA Bank was increased therefore, we need to print related documents for customers and Paper waste has increased by 15.83% in 2024 because the bank has meetings and conducted training by face-to-face for existing and new teams at headquarters, branches, and service units to strengthen the development and improvement of knowledge and skill of personnel frequently.

  2024 2023 2022 2021 2020
Materials
Paper in kg/Full Time Equivalent (FTE) 7.53 7.16 7.37 6.76 7.37
Waste
Waste paper kg/FTE 5.86 5.26 3.70 3.04 3.82

Energy consumption

Energy usage increased by 8.47% in 2024 if compared with 2023 because, bank have upgraded electronic equipment include server equipment to support employees and our customers to be able on using banks product have more efficiently and effectively. Gasoline consumption increased by 4.43%, due to the bank have the strategy to increasing the staff in front line to advertising to customers, We continue to prioritize close relationships with small and large customers, we also expanding our service network to serve existing and new customers in regularly, therefore we need to used the vehicle to go flied and visit our customers, to conduct on sale promotion, to publicize the bank products in villages, factories, schools, local markets, etc. Diesel energy was decrease by 12.85% due to each office always used motorcycle to visit our customers and go flied and many time we travel by train so, the diesel will decrease from 2023, in addition to the fuel power oil was increased 5.30% if we compared with 2023 because, all branch and service unit have always used motorcycle to visiting the customers and to conduct on sale promotions of the bank therefore, we need to maintenance and charge the fuel power oil on time as well as to ensure they can work as normal for a long time.

  2024 2023 2022 2021 2020
Energy
Electricity in kWh/FTE 1,722.92 1,651.05 1,580.93 1,751.60 1,707.59
Gasoline in l/FTE 61.25 60.96 54.91 53.82 52.80
Diesel in l/FTE 36.58 43.63 40.53 38.44 40,64
Lubricant in l/FTE 1.06 1.05 0.97 0.75 0.84

Water

Water consumption decreased by 23.58% in 2024 if compared with 2023 because, we has carefully and always give advice and issue instruction letter on using water to economically to all office, by the way we has always spot check and maintenance the piping system around the building for using in regularly to ensure the water pipes are not loosened, leaked and damaged.

  2024 2023 2022 2021 2020
Water
Water in m3/FTE 15.04 20.46 15.47 15.96 17.29

Business travel

In 2024, the total of distance on traveled by car decreased by 18.37 % if compared with 2023 due to each office always used motorcycle to visit our customers and go flied and many time we travel by train so, it was decrease from 2023, in the same time we can see our using motorcycle was increasing for 4.42% from 2023.

  2024 2023 2022 2021 2020
Business travel
By vehicle in km/FTE 442.51 563.52 529.50 498.74 525.88
By motorcycle in km/FTE 3,192.01 3,177.48 2,724.70 2,695.93 2,656.78

Staff

  • ACLEDA is an 'equal opportunity' employer. Apart from those jobs which involve a higher physical risk (e.g. guards and messengers) appointment to all positions at every level is based entirely on merit regardless of gender or physical disability.
  • ACLEDA Bank aims to be the most progressive employer in Laos providing medical, pension and other benefits. It provides comprehensive training both for new recruits as well as experienced staff.
  • A high level committee under the chairmanship of the Chairman of the Board has been specifically tasked with the responsibility of setting and monitoring the Bank's moral and ethical standards and respect for human rights.
  • In consultation with its staff the Bank has drawn up social policies covering i) Code of Conduct, ii) Human Resources Management, iii) Health & Safety, iv) External Relations, v) Freedom of Association and the Right to Collective Bargaining. These are now published on Lotus Notes so that every member of the staff has free (and paperless) access to the most up-to-date versions.
  •   2024 2023 2022 2021 2020
    Employment
    Number of staff 1,027 988 980 986 998
    Male 644 642 646 655 666
    Female 383 346 334 331 332
    Number of staff (FTE) 1,003 990 991 988 1,005
    Training and Education
    Training — career development and refresher programs 1,459 1,456 1,456 1,393 1,582
    Training of new recruits — induction program 9 6 6 7 5
    Open internship opportunity for both local and international students to complete their research paper as well as thesis 4 14 14 6 2

FTE (Full Time Equivalent): average number of full-time co-workers during the year.

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